Using your 10% welcome discount on your first order

The 10% welcome discount is for new customers who have never placed an order with us and have not previously signed up to our email newsletter. To use it, sign up for our newsletter, confirm your email address using the link we send you, and the discount becomes available for your first order.

Who this applies to

The discount is for first-time customers only. It does not apply if you have ordered from us before or have previously signed up to our email newsletter, even if you have not yet placed an order.

How to claim the welcome discount

1. Sign up to our email newsletter on oxfordonlinepharmacy.co.uk.
2. Check your inbox for a confirmation email from Oxford Online Pharmacy.
3. Click the yellow button that says "yes, I want to confirm" in that email. The discount is not active until you confirm your email address.
4. Once confirmed, go back to your inbox and find the email containing your discount code. Copy the code.
5. Place your first order. At the basket stage, paste the discount code into the discount field to apply the 10 percent off yourself.

If you cannot find the confirmation email

If the confirmation email has not arrived, check your junk or spam folder. Searching your full inbox for "oxford online pharmacy" using your email's search bar usually finds it faster than scrolling. The confirmation email is needed before the discount becomes active.

Common scenarios

• You have just signed up and the confirmation email is in your junk folder.
• You signed up a while ago but never confirmed.
• You have ordered with us before and the discount is not appearing. The discount is for first orders only, so this is expected.

What to do next

If you have signed up, confirmed your email, and the discount is still not showing at checkout, contact us with the email address you used to sign up so we can check your account.

Still need help?

See our Contact us article for the best way to reach our team.